Name:   lubdalake - Subject:   Russell Medical Center Date:   6/7/2020 6:06:35 PM

No excuse, but unfortunately this is modern medicine.  I am a physician.  Not gonna blame any particular political administration but for the past decade or so there has been too much emphasis on checking the boxes, filling out the electronic medical records, and justifying every single lab test, xray, etc.  It comes down to reimbursement, not providing quality care.  It's not just Russell, it's everywhere.

You do have recourse though, you can file a complaint with JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and if your wife is insured by Medicare you can file a complaint with them as well.  I assure you, the JCAHO complaint will get noticed at Russell, and you may get some satisfaction out of that.  Good Luck.