Name:   Lifer - Subject:   Anchor Bay restaurant Date:   6/19/2014 10:00:22 AM

"Lifer you are right on target!"

In 15+ years that is probably the first time that has ever been typed......lol.  I have opinions and don't mind expressing them.  What Jeannie and Chis need to realize is that this forum has played a big part in their success so far.  It can take them down just as fast.  Many of us still reacll the Lake Martin Oyster Bar fiasco.  For those that don't, the manager posted some arrogant, boneheaded comments here and the business suffered for it greatly.

So far there have been three affirmations to my post.  That means at least 30 and maybe as many as 300 or even 3000 agree with the commenst I posted.  Will it stop all t=of them from patronizing them.  Probably not which is fine.  I want the to succeed since it is the only eatery on the water that I would even consider.  I wrote sinclairs off long ago and Chuck's service has gone to hell lately IMHO.  Two hour waits for a pizza??  Not for me.  The last time I went was when a friend was the entertainment and the bar service was just as bad.  I live in the Gap so as I stated it takes me the better part of an hour to drive and even longer to go by boat to Harbor Docks, but I have done it.  My expereince has been OK food, mediocre service, and high prices.  All forgivable sins for a seaonal place on the water, but arrogant attitudes toward customers is unforgivable to me.  Especially when whether I go hwy 49 or 63, I pass by other places as good or better on the way and can pretty much order what I want, including substitutions, or off the childs menu.

IM(not so)HO I think they have some fences to mend and it needs to start here and soon.  Any business, especially in the service industry, that doesn't listen to customer feedback is doomed to failure. Is this a fatal blow? Probably not.  Will they feel the pain?  I would bet on it.