Name:   lakeplumber - Subject:   Not taking sides here, but.... Date:   5/16/2011 8:14:06 PM

If the work required was simple and did not take long to do, then why did you not do it yourself? I suspect that they might have done many things in the "process" that cost money that you are unaware of.

I had a light come on my dashboard indicating a problem with an airbag. Took it to the dealer and he hooked up the machine to diagnose the problem ($95.00) in 2 minutes.Bad sensor ($10.00). 5 minutes. Total $105.00 for 7 minutes of work and a 10 dollar part. Did I complain? not really. I did not own the diagnostic machine to determine the fault, but he did. He has to pay for the diagnosis tools to fix my vehicle.

Not saying that he had to do this but I'm sure that he checked some things for you that involved the use of tools and equipment that cost him bucks. He has to recover his investment in his assets to make a profit.

Like it or not this is capitalism, it is what we all believe in (hopefully) and practice in this country. That is unless your business is a charity.