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Name:
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Lifer
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Subject:
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Poor Daisy
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Date:
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5/28/2012 11:06:10 AM
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I have been having an internal debate as to whether or not I should make this post. It is painful for me because I know that any small business that opens usually represents someones dream, but in this case it turns out to be a nightmare. After reading the reviews posted here it was a difficult choice to even make the trip, but I decided to make my own judgement and not let others opinions sway me. After all, I thought there is no way it could be as bad as described. Boy was I wrong.
I took two other couples with us. Neither had ever even heard of the place so they had no preconceived ideas about the place. One, however, did have years of serving and restaurant management experience. We arrived by boat at 8:10pm on Friday. Prime time for an eatery on the lake. There were only three tables occupied, and one of them was finished already. To start with we posed three questions to the "waitress" about items on the menu. She didn't know the answer to any of them. And we are not talking an extensive menu. One page that I could reproduce from memory still. But pressing on we ordered 4 appetizers, cheese sticks, corn nuggets, fried dill pickles, and fried mushrooms. Each was brought to us one at a time as if they were going to four different tables. We did not receive a SINGLE condiment for any of them. Eventually the waitress came back to take our dinner orders, but we ask if we could have our drinks first. You would have thought we asked for the moon. We placed the drink orders first. Not real difficult, a Bud Light, a Miller lite, a sweet tea, and three waters. Forty minutes from the time we sat down we were finally given our drinks. The mushrooms were so bad that one of the group cancelled his entree order after eating one mushroom. In fact the crowd wanted to leave without eating, but I insisted we stay because I was the designated driver and hence didn't have alcohol to kill my appetite. And being in the boat there was no other choice besides going home and firing up the grill. It as too late in the evening for that to be a viable option.
When we finally got the food, it was reasonably done. But it is hard to screw up a hamburger. Aside from the food and total lack of service the worst part, IMHO, was the drunk patron who claimed to be a friend of the owner. He was at the table that was finished when we arrived. He heard our complaints and decided to 'help' his friend by coming to our table, hanging all over some of us, and making excuses for the place. I would have asked him to leave us alone, but one of my drunk friends was enjoying the comic relief. He did make sure that the two drinkers kept getting more beer though. Supposedly they had someone 'call in' and that is why they were running behind. Sad. If one part time employee can totally derail your business, then you need to look at your business model, something is bad wrong.
It is obvious that the place is a family run business, but sometimes family isn't enough. If the service had been anywhere near as good as the lip service afterward everything would have been OK. It took an hour and twenty minutes to get our food and once we finally placed our orders after forty five minutes we were the only patrons in the place. We were given coupons for a free appetizer on our next visit, but were even charged for the mushrooms that went mostly uneaten after we each tasted one.
I will not be back. I didn't want to believe it was as bad as I had heard, but it was even worse. My advice to Daisy and the bunch is go home now. Save yourself a summer of hard work and grief. Your family are all wonderful folks I'm sure, but you don't need to be in the restaurant business. When that many folks can walk by a table with no drinks for that long, it ain't your calling. When other patrons hear the grumbling and try to help out, and you stay in the background and let them, something is wrong.
And another one bites the dust!!
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