Name:   lakewoodworker - Subject:   Another Terrible experience with KATHY HOWARD Date:   8/17/2010 11:58:12 AM

We have been using Kathy for many years.  This year, she let us down terribly.  And no, we do not have a mansion, have lived in Alabama most of our lives and have been on Lake Martin for over 30 years.

We had a huge group of people coming into town.  We'd had a very stressful summer and were looking so forward to getting to the house and just relaxing before our company got there.  We had contacted Kathy several times in the days before we were to arrive and she coninually confirmed that she would be there at the designated time.

When we arrived, the house was absolutely not clean.  We called her and got no response, so we left several messages.  We started to get worried about her because she has never done anything like this before.  We thought we had a good relationship with her and if something had come up she could tell us.  Well, we called and emailed several more times asking her to just please call us and let us know she was okay, that we had taken care of the cleaning and we never heard from her.  It has been well over a month since then.

We have always paid Kathy promptly.  We have also loaned her money when her situation was tight.  No matter what other circumstances a business person has (and that is what Kathy presents herself to be) you do not treat people this way.  She owes us an explanation.
 
And by the way, does anyone else have a recommendation for a house cleaner?