Name:   lakngulf - Subject:   Verizon Cell service Date:   7/7/2016 8:56:58 AM

In previous years of complaints from customers of all providers it seems that Verizon was the go to in most areas of the lake.  It worked when others did not.  No doubt, several years back that Verizon worked in rural areas when others would not.

I do think, however, there has been some change over the last year or so.  Maybe some equipment aging, maybe some towers not being used now, maybe more customers since it was the go to service.  Not sure of the reason but the service has been worse.  At Parker Creek we use a verizon booster for phone service (house faces north so I think we hit the towers that way fairly good).  Without the booster our phone service is sporadic.  Most of the time it works great with booster.

Driving on Coosa 2 toward Equality is a different animal.  There was a time when service there was great.  I know now NOT to try a call when I leave home driving that way.  Calls drop in a minute.

Something has changed.