Hillhouse Lake Topics: Russell Marine... what kind of experience

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	Name:	rga82 -
	Subject:	Russell Marine... what kind of experience
	Date:	4/15/2013 8:42:55 AM

Lifer, I had the identical experience that you described. I wanted an inboard ski boat and had narrowed my search to something in their inventory. I went to their Kowaliga location ready to trade. I walked in and went straight to the boat. I'm certain that I didn't look like a tire kicker....I was in, under and all over the boat for more than 15 minutes. There were at least two well dressed sales people in the building and I made eye contact with one of them. However, no one ever acknowledged me. Frustrated and disappointed I left. I wanted to do business with the Kowaliga location because my house is so close. However, I bought a boat somewhere else.
I've had a pleasant experience with their parts and service dept. They are knowledgeable and very helpful. They have a beautiful showroom and a great inventory of boating supplies. Other than my bad experience I've been very pleased doing business with them.